Did You Know?
It's your car, it's your choice: While many insurance companies attempt to direct claims towards their own 'recommended repairers', irrespective of their expertise in specific makes of car, it is your right to have your vehicle repaired by the bodyshop of your choice.
In a recent edition of the VBRA (Vehicle Builders & Repairers Association) News, it is clearly stated: "the insurer is obliged to tell their policyholder that they are free to choose a body repairer of their own choice."
It is your legal right to choose which bodyshop repairs your car – you do not need to use your insurance company’s recommended repairers. Remember, only one estimate is needed to make a claim.
